Privacy policy

Order details are used to confirm stock, shipping cost and payment, to dispatch the order, and to answer questions about it. Subscriber emails are used only to send occasional product and care notes. Contact messages are used to answer the question you sent.

We do not use your information for advertising profiles, and we do not sell or share personal information with third parties for their own marketing.

This site does not add advertising or analytics cookies of its own. It uses browser local storage to keep your cart, your language choice and the order records created on this device, so the site keeps working between visits. You can clear this data at any time from your browser settings; clearing it removes locally saved orders. Hosting infrastructure may record standard access logs, such as IP address and request time, for delivery and security.

Full detail is listed in our cookie notice.

Order records are kept for as long as needed to handle delivery, returns and warranty questions. Subscriber emails are kept until you unsubscribe. Contact messages are kept for 24 months after the question is resolved.

You can ask for a copy of the information linked to your order, ask us to correct it, or ask us to delete it. You can withdraw consent to marketing email at any time. Under privacy laws such as the GDPR and CCPA you also have the right to know what is collected, to data portability, and to opt out of the sale or sharing of personal information — this site does not sell or share personal information.

Requests are handled by email at hello@meetnail.com. We may ask for the order number and the email used at checkout to verify the request. You can also lodge a complaint with your local data protection authority.

Privacy questions can be sent to hello@meetnail.com. Our registered address is 101 Fengshen Avenue, Fenggang, Guangdong, China. The legal name and support phone are listed on the contact page and the about page.